Covid 19 Safety



The health, safety and security of our guests and employees is our highest priority.

Please take a moment to take note of how we are providing a safe environment to welcome our guests into.


We are very excited to announce the reopening of our Hotel from Saturday 4th July 2020. Bookings are now being taken online

Please note: all Covid-19 policies are based on current UK government guidelines and are being constantly reviewed based on the latest advice. With that in mind, some of the information you receive at the time of booking may be out of date by the time you stay at the hotel. Please check back on our Covid-19 update page for the latest information for International Inn & Cocoon Pod Hotel.


International Inn & Coccon Pod Hotel has always put the safety of its guests and staff first. With regards to Covid-19; Owners, management and staff, working together as a team, will strive, at all times, to take all of the appropriate measures to reduce the risks from Covid-19 for our staff, guests and visitors to our hotel.

To do this, a Risk Assessment has been completed that both identifies the possible risks and then develops the controls needed to reduce the risk. The result of this Risk Assessment is that we have invested in various types of equipment and implemented procedures to reduce the risk of infection and demonstrate to our guests that we offer a safe environment.


These include:


  • Investment in sanitising stations and equipment, screens, PPE (personal protective equipment) and signage throughout.

  • Maintaining social distancing by reducing contact between the staff, and reducing contact between staff and guests as much as is practical.

  • Implementing procedures and protocols where social contact cannot be avoided by ensuring appropriate measures/barriers are introduced to reduce the risk of infection.

  • Ensuring that cleaning and sanitising is carried out on a regular basis, to the highest of standards in all areas of the site.

  • Ensuring, where appropriate, adequate and effective PPE is made available for staff.

  • By ensuring adequate facilities and materials for effective hand washing and hand sanitising are made available for staff and guests.

  • By ensuring the latest up to date information/guidance on Covid-19 from the UK Government is made readily available to all staff and guests in the form of information posters around our Hotels, regular correspondence with staff and guests, regular staff meetings and training sessions and ensuring the company website is kept up to date with the latest information and guidance.


Communal Kitchens – Will remain closed until further notice.

Games Room – Will remain closed until further notice.



Here at International Inn we are committed to providing a clean and safe environment and have created a 12-step safety and hygiene protocol to ensure our hotel is as clean and safe as possible. New cleaning and disinfection procedures and increased attention to cleaning, protective equipment, and updated training for all our staff are included in the new steps. These steps describe specific processes and measures that are designed to make you feel confident when you visit our hotel.


1. Social distancing


We are implementing social distancing measures throughout the hotel.

5. Staff training

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We are providing staff members with comprehensive hygiene

and prevention training .

9. Bedroom cleaning

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We are deep cleaning rooms after every stay.

2. Cleaning & disinfecting

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We are increasing cleaning & disinfecting frequency throughout the hotel.

6. Welcome pack

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We are providing clean and disinfected key cards and keys upon check-in, along with a pack of useful information to reduce time checking-in at reception.

10. Linens


We are washing all linens at a temperature above 60°C for optimal disinfection.

3. Protective barrier

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We are installing protective screens in close contact areas.

7. Express checkout

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We are providing an express check-out process to minimise contact with team members.

11. PPE

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We are providing team members with personal protective equipment.

4. Sanitising stations

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We have installed an alcohol

based hand sanitising unit in our reception.

8. Methods of payment

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We are only accepting cards. No cash please. We encourage guests to pay before arrival to minimise contact.

12. Temperature checks

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We are administering temperature checks for staff members before the start of each shift.


From everyone at International Inn & Cocoon Pod Hotel, we would like to say a great big thank you to all the front line and key workers who have supported this country through the corona virus epidemic. A big thank you also to our team members who have helped keep our hotel alive during the lock down. THANK YOU!